Site Archives RightNow Technologies

Running a SaaS Business Costs Money?!?


Being in the SaaS platform space, one of my passions (yes, really) is to breakdown the SaaS provider model and figure out where costs are. The one area that is most intriguing is cost of revenue (CoR) - that is, costs directly associated with delivering the service to end users. This cost generally includes, but is not limited […]

The SaaS Investment Landscape


Although many in the SaaS-choir have long since been sold on SaaS, it seems that venture capitalists are finally joining us.  Existing firms are padding their portfolios with SaaS companies.  More interesting, though, is the fact that firms are forming with core strategies focused on SaaS investment.  Why is this?  Perhaps the most definitive evidence comes from market research […]