Site Archives Jeff Kaplan

SaaS 101: The Benefits


In my previous post, I made mention that the true sign of SaaS’s arrival is that it has garnered the sincere interest, and better yet dollars, of the investment community.  More people in a greater array of business roles are giving SaaS the ol’ thumbs up.
We’ve established that the pursuit of SaaS is on the minds of *almost* everyone, but what […]

SaaSCon Recap


Last week was SaaSCon 2007, the definitive conference for B2B Software as a Service (not to be confused with Web 2.0, or Enterprise 2.0, or Office 2.0).  The conference was at the Santa Clara Convention Center Tuesday and Wednesday.  For those that attended, the conference offered a wide spectrum of keynotes and workshops revolving around all aspects of […]

Vendor Perception of the SaaS Platform Landscape


We’ve written quite a bit here about Salesforce’s Apex… and, admittedly, we’ve taken a somewhat critical stance on it.  Questions of identity crisis and ambiguity have boiled down to “Is it a SaaS platform, or a CRM platform? Is there a difference, and does it really matter what they call it as long as it is […]