The Cost of Sustained Market Leadership as a SaaS Company – New Whitepaper
Hi everyone,
We just yesterday released a brand new white paper entitled “Understanding the Cost of Becoming a Sustained Market Leader in the Software Business Through Software as a Service”, that we thought the community might be interested in. It’s vendor neutral, no product pushing, etc, and we’ve gotten great feedback thus far. As always, we’d love to hear your thoughts, so please speak up! :-)
You can access the full white paper here.
Topics covered include:
- What it means to be a SaaS provider
- The importance of highly efficient SaaS architecture
- Optimal strategies for achieving the SaaS stack maturity necessary to become a sustained market leader
The paper begins with an overview of providing a SaaS offering, the primary infrastructure and delivery costs, and the requirements for market leadership before proceeding into the complexities and benefits of single-instance multi-tenancy and a critique of several compensatory strategies. The paper then concludes with an explanation on how cloud middleware can solve these architectural problems thereby achieving the benefits of building your own multi-tenant stack without the onerous upfront R&D costs and long time-to-market or the poor customer management and lock-in deficiencies normally associated with leveraging Platform as a Service (PaaS) offerings.
Here’s the link again to access the full white paper.
Should you have any questions or feedback on the whitepaper, please let us know. We hope you find it to be a useful and informative read!
- Jesse






Low costs and quick deployments seem to be making SaaS applications relevant. One issue to be wary of is the level of service you will receive once you start outsourcing IT responsibilities.
This issue of SaaS vendors customer service is explore in this article about the SaaS dilemma between being a software or service provider:
Software or Service: The SaaS Dilemma