The Evolution of Software


This is my first blog post for SaaSBlogs.  My name is Devon Watson and I am the Director of Business Development here at Apprenda.  I have worked with SaaS since 2002 when I founded one of the first companies to attempt to deliver Business Intelligence software in an on-demand fashion.  Being a bit ahead of the curve I found that the company struggled to reconcile our SaaS business model with the realities and limitations of the technology platforms available at the time.  After a good run and achieving paying beta customers we eventually had to close up shop as the dot-com hangover sent funding sources running for the hills.

After that I spent 5 years as a Venture Capitalist where I worked with many companies founded on SaaS business models, but with really what amounts to a glorified ASP (application service provider) infrastructure left over from 6-8 years ago.  I have come to view this non-alignment of business model, infrastructure and operating cost as a fairly standard refrain across the software industry.

Last night I gave a talk on SaaS to about 100 members of the  NY Entrepreneurs Business Network and the NY BizSpark Meetup group at Microsoft’s office in New York (thanks to NYEBN and MSFT ISV Evangelist Gunther Lenz for inviting me).  We had a very good discussion around the progression of the software industry from Client-Server to Web Applications and the ASP’s of the late 90’s on to the current SaaS paradigm.  The changes to the leaderboard of the software industry at each step in the evolution were obvious to the crowd – Mapics?  Gone when 3 tier web apps came out.  Siebel?  Eclipsed by SalesForce.com.

 
People quickly understood how SaaS finally realizes the economies of scale and consolidated operations needed to make on-demand delivery feasible form the ISV.  However, many of the budding software entrepreneurs in the room were surprised to learn that getting a SaaS company off the ground is actually more expensive than in yester years, despite the more desirable end-state.  Of the handful of SaaS companies to have gone public the average cost of capital to reach that state was $76M….$76M!  This is due to two factors – the delay in revenue recognition inherent to the SaaS business model and the longer (and more expensive) path to market due to the complex underpinnings of a good SaaS delivery foundation.

Luckily, you no longer have to reinvent the wheel the way my first startup did 8 years ago.

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Reader Comments

Devon,

Thanks alot for your simple explanation on this topic. A growing number of inventions I see are software based or have a software component so having new business models to consider is very important.

Great explanation, Devon! Very succinct.
One of the things I am seeing while working for a SaaS PPM provider is that bringing product enhancements or innovations to market is relatively easy once you have the initial SaaS backbone set up… the challenge is obtaining buy-in and consensus from customers on underlying base functionality. You have rightly pointed out that UI and presentation layer business logic should be customizable for individual customers.