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Merging Local Data Acquisition with SaaS


Generally speaking, I’m opposed to introducing different terms to describe the same thing. In the SaaS space, Microsoft has taken the position of using “Software + Services” rather than “software as a service.” To some degree, there is a level of correctness captured in “Software + Services” that you don’t find in SaaS, particularly when […]

Exploiting Data as a Value Add in Your SaaS Offering


I just read a great article by Joshua Greenbaum that brushed on the topic of the next iteration of SaaS. Greenbaum identifies SaaS 2.0 as being offerings that use aggregated data across the customer base to extract valuable information that can help any one of the customers individually. This is basically the concept of “benchmarking”. I’m completely […]